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Jobs by Company - Accenture
Voice openings in Accenture @ Mumbai and Bangalore! Posted: 2008-09-20
0 Years
- Providing basic technical support to customers on operation or maintenance of personal computers, peripherals and other related products using documented procedures, which were trained, and with available tools
- Application of knowledge and understanding of policies, procedures and precedent to develop course of action where established criteria exist resulting in cost â effective customer-oriented solutions
- Setting appropriate expectations, and taking ownership of customer problems and experience
- Follow through on actions, keeping commitments and acting as the customerâs facilitator in all interactions
- To remain on high alert for emerging tools, call generators and possible compatibility issues and communicate information using appropriate tools and processes.
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